Security Overview
At Thedal App, security is not just a feature—it is the foundation of our ElectionTech platform. We understand that political campaigns operate on highly sensitive information including voter intelligence, booth strategies, cadre networks, and leadership communication. Protecting this data is our highest priority.
Our security framework is designed to ensure confidentiality, integrity, availability, and complete control of your campaign information so candidates and political leaders can focus on winning elections with confidence.
Our Security Commitment
Thedal App follows a multi-layered security approach across people, process, infrastructure, and technology. Our strategy includes Organizational Security, Data Privacy, Identity Management, and continuous Monitoring.
Infrastructure
Our infrastructure is built for reliability and protected using enterprise-grade controls. We utilize layered network protection to prevent unauthorized access and operational disruption.
• Firewall Protection: Advanced firewalls to filter and monitor incoming/outgoing traffic.
• Network Monitoring: 24/7 visibility into network health and security events.
• Threat Detection: Automated systems to identify and block suspicious activities.
• Environment Separation: Strictly separate production and testing environments.
• Vulnerability Monitoring: Continuous assessment of infrastructure for potential risks.
Data Protection
All campaign data stored in Thedal App remains fully owned by the customer. We follow standard SaaS encryption practices to protect your information at every level.
• Encryption at Rest: All stored data is protected using AES-256 encryption.
• Encryption in Transit: Data transmitted between users and the platform is secured using TLS 1.2/1.3.
• Data Isolation: Each customer's data is logically isolated and securely separated to ensure complete privacy.
• No Data Sharing: We do not sell or expose your political insights to any third party.
Access Control
Not every team member needs access to everything. We implement strict identity and access management to ensure data visibility is restricted based on roles.
• Role-Based Access Control (RBAC): Permissions based on campaign roles (e.g., booth agents, strategists).
• Multi-Factor Authentication (MFA): Enhanced login security to prevent account takeovers.
• Session Management: Secure login sessions with automated timeouts and monitoring.
• Least Privilege: Users only see what is relevant to their specific responsibilities.
• Audit Trails: Detailed logging of access and modifications to sensitive data.
Monitoring
We continuously monitor platform activity and operational events to detect unusual behavior and potential security threats early.
Our operations team maintains 24/7 oversight of platform health, ensuring that critical campaign operations like nominations and poll-day tracking remain uninterrupted and secure.
Incident Response
Election campaigns cannot afford downtime. Our incident response and disaster recovery processes are built for high availability and operational resilience.
• Rapid Action: Immediate response protocols for any detected security incidents.
• Controlled Escalation: Structured communication and resolution paths.
• Secure Backups: Regular system backups to ensure continuity during critical periods.
• Disaster Recovery: Proven procedures to restore services quickly in case of outages.
Physical Security
Access to our infrastructure and critical systems is restricted to authorized personnel only. We maintain strict administrative security controls and audit trails to protect the integrity of our physical and cloud environments.
Our hosting partners follow world-class physical security standards, including biometric access, 24/7 surveillance, and multi-layered perimeter security.
Trust & Support
Candidates and political strategists trust Thedal because elections are too important for security compromises. Every action inside the platform is built with accountability and reliability at its core.
Security Inquiries: contact@thedal.co.in
Data is power. And power must be protected.