Acceptance of Terms
Welcome to Thedal App. By accessing, registering, or using our SaaS platform, you agree to comply with and be bound by these Terms & Conditions (“T&C”). If you do not agree with these terms, please do not use the platform.
These Terms govern your access to and use of Thedal App, including all features, services, tools, and related offerings provided by us.
By signing up for, accessing, or using Thedal App, you acknowledge that you have read these Terms & Conditions, along with any policies incorporated by reference. Your continued use of the platform constitutes your agreement to these terms and any future updates.
Nature of Service
Thedal App is an ElectionTech Software-as-a-Service (SaaS) platform designed to support political campaigns, voter management, booth operations, field force coordination, and election analytics.
We provide:
• Secure software infrastructure
• Campaign management tools
• Real-time monitoring systems
• Data storage and operational support
We do not own, control, sell, or use the customer's political or voter data without explicit authorization. Users are solely responsible for ensuring lawful usage of the platform in compliance with applicable election laws, privacy laws, and regulatory requirements.
Beta Features
Any beta, trial, or early-access features provided by Thedal App are offered on an “as-is” basis for testing and feedback purposes. Such features may be modified, suspended, or removed without prior notice.
User Responsibilities
By using Thedal App, you agree to:
• Provide accurate and up-to-date information during registration.
• Maintain the confidentiality of your login credentials.
• Ensure all uploaded data complies with applicable laws and regulations.
• Use the platform only for lawful and authorized purposes.
• Prevent unauthorized access to your account or campaign data.
Prohibited Activities
You agree not to:
• Upload malicious, harmful, or unauthorized content.
• Use the platform for illegal, fraudulent, or unethical activities.
• Violate third-party rights or privacy obligations.
• Reverse-engineer, duplicate, copy, or exploit the platform without written permission.
• Attempt unauthorized security testing, hacking, or circumvention of security controls.
Data & Ownership
Ownership
All data uploaded to Thedal App remains the sole property of the customer. We do not access, modify, or process customer data without explicit authorization, except where required for platform maintenance, legal compliance, or customer support with consent.
Security Measures
Your data is protected using enterprise-grade security measures, including AES-256 encryption at rest, TLS 1.2+ encryption in transit, role-based access controls, and continuous infrastructure monitoring.
Third-Party Integrations: Any integrations with external APIs, services, or platforms initiated by the customer remain the customer's responsibility.
Backup Responsibility: While we maintain secure infrastructure, customers are encouraged to maintain independent backups for critical operational data.
Retention & Deletion
Upon account termination, customer data will be retained for up to 30 days for account recovery, reactivation, or export purposes.
After this retention period, data will be permanently deleted unless required by law. Users may request immediate data deletion by contacting our support team.
Subscription & Payment
Fees
Subscription fees are payable according to the selected plan and pricing structure. Unless otherwise stated, all fees are non-refundable except where required by applicable law.
Suspension
Failure to complete payment may result in account suspension, restricted access, or termination of service.
Taxes
Users are responsible for all applicable taxes, duties, and statutory charges related to their subscription.
Intellectual Property
Thedal App, including its software, design, technology, workflows, interfaces, content structure, and underlying systems, remains the exclusive intellectual property of the service provider.
Users may not copy, modify, distribute, reproduce, or commercially exploit any part of the platform without prior written consent.
Liability & Indemnity
Limitation of Liability
To the maximum extent permitted by law, Thedal App shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the platform. Our total liability shall be limited to the subscription fees paid by the customer during the active subscription period.
Indemnification
You agree to indemnify and hold harmless Thedal App, its founders, and affiliates from any claims arising from your use of the platform, violation of these Terms, or breach of applicable laws regarding campaign or voter data.
Force Majeure
We shall not be liable for delays or failures caused by circumstances beyond our reasonable control, such as natural disasters, cybersecurity incidents, or third-party infrastructure outages.
Legal Compliance
Users are solely responsible for ensuring that their use of Thedal App complies with all applicable election laws, campaign regulations, and data protection requirements.
Data Localization
Customer data may be stored within specific jurisdictions based on infrastructure requirements and legal compliance obligations.
Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu.
Support & Contact
We strive to maintain 99.9% monthly platform uptime. Planned maintenance will be communicated in advance whenever possible. Support requests are typically addressed within 24–48 business hours.
Email Support: contact@thedal.co.in
By using Thedal App, you confirm that you have read, understood, and agreed to these Terms & Conditions.